I’ve been posting altogether too much non-technical stuff lately. That changes for the better today.
One of the first things I did when I joined AppAssure in the summer of ‘06 was stand up a bug tracking system. For reasons of expediency and cost, we went with Bugzilla, the open-source defect tracking system built initially to support the development of Mozilla.
I just convinced my company to migrated from BugZilla to FogBugz On Demand, the hosted version of Fog Creek Software’s case tracking tool, FogBugz. FogBugz is a vastly better tool, but that’s a post for another time.